![]() ![]() So, check with your Carvana customer service representative to find out if it is available for the specific vehicle you plan to purchase. Also, not all cars that Carvana sells are eligible for the plan. The plan is offered at the time of the purchase and during the seven-day period that follows. Is My Car Eligible for Carvana Care?Ĭarvana Care is sold only to buyers who purchase a car from Carvana. When a repair is approved, SilverRock pays the cost directly to the repair facility. These can include repairing the vehicle, suggesting a different repair location, or declining the repair. The technicians will evaluate your vehicle and then communicate with SilverRock Repairs for instructions. These tend to be automotive-related chains like NTB and Monro Auto Service and Tire Centers. The first thing to know is that you need to start with an approved Carvana Care repair facility. We spoke to a Carvana Care contract owner who explained how Carvana Care service works. ![]()
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